EADV Symposium Registration policies

These general policies are part of the Registration Terms and Conditions published on this website, which are to be considered the legal basis for all registrations. Verbal agreements are not binding unless they are later confirmed in writing.

For more information, please read the EADV Terms of Use

Registration policies

Cancellation by the applicant

Applicants whose order form has been accepted by EADV cannot cancel and all agreed-upon amounts remain due and payable.

Under exceptional circumstances represented in writing by the Applicant to EADV, EADV may at its sole discretion, under no obligation, release the Applicant.

Cancellation with refund can be requested until 1 March 2026 (23:59 CET). After this date, no refunds are issued.

All cancellation requests must be submitted on the online registration system by selecting the panel Applications.

 

Refunds

Cancellations received by 1 March 2026 (23:59 CET) and approved by EADV will be refunded according to the method of payment chosen at registration.

A EUR 50 cancellation fee per cancelled ticket will be applied to all refunds.

Refunds via bank transfer:

  • The participant’s country of residence (or the location of the company performing the registration) must be the same as where the bank is located.
  • All bank charges are at the expense of the participant (or of the company registering the participant).

Refunds by credit card:

  • Will be performed exclusively on the Credit Card used to settle the online payment.

 

Important information about refunds:

  • All refunds are processed within 2 months after the end of the event (Friday, 31 July 2026).
  • Refunds are not issued in case a visa application has been rejected by an embassy/consulate.
  • No refunds for unattended meetings or early termination of attendance by the Applicant can be processed.
  • In case of double payment, refund requests must be accompanied by a valid proof of the duplicated payment.
  • Participants submitting and paying their registration incorrectly are not entitled to reimbursement.
    For example, participants registering as Non-Members and (at a later stage) becoming EADV Members will not receive a reimbursement of the difference between the two fees. Or in the case of creating a new profile and registering as Non-Members despite being active Members.
    This rule also applies to Third-Parties/Group Leaders processing the registration for their delegates incorrectly.
    Please double-check the correct email addresses provided to you and make sure to register with the ones linked to the EADV Membership. In case of an issue with the membership renewal, please contact [email protected]
  • Group Leaders purchasing an incorrect number of tickets, selecting a wrong ticket type or processing double registrations are not entitled to reimbursement.

Name Changes for Individual & Third-Party

  • Name Change request must be submitted on the online registration system by selecting the panel Applications.
  • The cost of a Name Change is EUR 30.
  • Name Changes are possible until Wednesday, 22 April 2026. Therefore, no Name Change requests are accepted after the mentioned date.
  • Name Changes can be requested by the Registration Owner only.
  • Name Changes for individuals should be processed between delegates of the same registration category.
  • In the case that there is a difference between the ticket rates (for example, in case a member is transferring their ticket to a non-member) the difference in fees must be settled. In case a higher fee was already paid, refunds cannot be made.

For third-party tickets, name changes might be processed for 25% of the participants registered under the Owner Account only.

Name Changes for Groups

The Group Leader is entitled to process name changes at no extra costs only under these conditions:

  • The name change is requested for less than 25% of the total of purchased tickets
  • The name change is between delegates of the same registration category
  • Name changes are possible until Wednesday, 22 April 2026. Therefore, no name change requests are accepted after the mentioned date.

How to proceed with the name change

  1. Insert the new attendee in your group list
  2. Remove the previous attendee from your group list.
  3. Distribute the ticket to the new attendee

Ticket distribution should be managed personally by the Group Leader:

  • Before the deadline, Group Leaders can reassign a previously distributed ticket.
  • After the deadline, tickets already DISTRIBUTED cannot be re-DISTRIBUTED by the Group Leader. In this case, contact the EADV Registration Team
  • Individual and Third-Party registrations are confirmed only upon valid online registration and receipt of full payment. Group registrations are confirmed only when the attendee list has been filled in online and the full payment has been received.
  • To ensure the desired registration fee (early bird / mid-rate tickets), payment and all mandatory documents (such as proof of status, copy of passport, medical license, etc.) must be received by the published deadline.
  • All published deadlines and timings are based on Central European Time (CET) or Central European Summer Time (CEST), as applicable.
  • Unpaid orders are cancelled without further notification once the deadline has passed. Previously distributed tickets in a group registration that have not been paid by the deadline will be automatically cancelled.
  • Once an invoice is issued, it can no longer be amended.
  • Incorrect invoices can be re-issued with the correct information by processing a new order until 31 December 2026 only.
  • A handling fee of EUR 20 is charged for any administrative change or update in the registration.
  • Final invoices are issued only after payment has been completed.
  • If any difficulties arise during the event, all requests/discrepancies should be submitted via email to the registration department after the event.
  • Any specific requests concerning Group registration will not be discussed during the event for any purpose.
  • Group registrations on-site are not possible. However, group registration is available online.
  • EUR 20 will be charged to the participant for the change of status from “Non-Healthcare Professional” to “Healthcare professional” (and vice versa)
  • Participant-type change requests will not be considered on-site.
    For example, participants registering as Non-Members (INDUSTRY) cannot request to change their participant type to Non-Member (DELEGATE) (and vice versa).
    This rule also applies to Third-Party/Group registrations processed incorrectly.
  • EUR 80 will be charged to the participant on-site in case the participant’s badge is forgotten, stolen or lost.
    Reprinting, if necessary, is only possible once, upon proof of such circumstances.

Official Italian Agency for AIFA Procedure

Any Italian pharmaceutical company, supporting or participating in a congress abroad, is subjected to authorization by AIFA (Italian Drug Agency), according to an Italian Government Decree (Decreto Legislativo 219/06 – art. 124).
The request for authorization must be submitted within 60 days before the starting date of the event. The appointed agency to collect all applications from pharmaceutical companies and file them with the AIFA is:

AIM Group International – AIM Education S.r.l.

Cristina Ghidoli
Via G. Ripamonti, 129
20141 Milan, Italy

Tel. +39 02 56601.1
FAX +39 02 70048585
e-mail: [email protected] and/or [email protected]

Use of data - Authorisations

The data made available through the online registration system is gathered and treated by the EADV in compliance with the Swiss regulation on data protection, particularly in keeping with in particular in compliance with Art. 6 of the Swiss Federal Law of September 20, 2020 on Data Protection. All data is treated by the EADV only for organizational purposes, particularly for the registration of Events and the monitoring of credits for the Continuing Medical Education of the participants.

By entering the EADV Event platform, a delegate’s name, the name of the institute or company the delegate works for or represents, and the HCP status will be visible to other participants. Furthermore, during the EADV Events, you have the right to transfer the data collected by the EADV to another controller (“Exhibitor”). It might happen through direct request or other means.

Each participant shall consider that by accepting, the participant gives authorization to the EADV to transfer the participant’s data to the Exhibitor.

By clicking on „enter anonymously“, the following data is transmitted to the industry partner: Date/Time stamp, gender, city, country, and area of interest. The industrial partner will only be able to access them in anonymized form.

The EADV makes this process possible but does not take any responsibility for what happens with the data after it is transferred to the Exhibitor. We advise making sure that the Exhibitor presents a Privacy Policy. Purposes described by the Exhibitor might include the promotion of pharmaceutical products.

For more information, please read the EADV Terms of Use

The Symposium 2026 Virtual Platform is live

The Symposium 2026 app is live

Get instant access to all the abstracts and ePosters, consult the virtual profiles of participating companies, and create your own agenda.

Get instant access to all the abstracts and ePosters, consult the virtual profiles of participating companies, and create your own agenda.

Healthcare Professional definition

  1. Important note to Healthcare and Non-Healthcare Professionals

    Access to the different areas and sessions of the Symposium is determined by the attendee’s Healthcare Professional status.

    As a multidisciplinary audience will attend the EADV Congress, the EADV will assign different classes to Healthcare Professionals (HCPs) and Non-Healthcare Professionals (non-HCPs) to ensure compliance with the Hellenic Association of Pharmaceutical Companies (SFEE’s Promotion Code) (CODE OF ETHICS & PARTNERSHIPS | SFEE).
    Please read the description below to ensure that you (or your delegates) comply with the regulations in place.

EADV members are not automatically considered Healthcare Professionals

Please select the correct status (HCP or non-HCP) during registration.

  1. Definition
    The SFEE code defines Healthcare Professionals as follows (Definitions, page 6): “any natural person who is identified as a healthcare professional in the applicable legislation1 and whose primary practice or principal professional address is in Greece and who, in the course of his/her professional activities, may prescribe, purchase, supply, recommend or administer medicinal products.

    It is explicitly clarified that the very broad subset of Healthcare Professionals who are not legally entitled to prescribe, supply or administer medicinal products, but nevertheless belong to the category of Healthcare Professionals, are not considered as the general public. In this sense, product promotions at scientific event venues where such persons may be present are not prohibited.

    In the context of the national cancer policy, the speciality of pathologists is also explicitly included in this definition.

    To avoid any doubt, the term“Healthcare Professional”, with the exception of Chapter 1

    hereof, also includes:

    1. any official or employee of a government agency or other organisation (whether in the public or private sector) who may prescribe, purchase, supply, recommend or administer Medicinal Products; and
    2. any employee of a Pharmaceutical Company whose primary occupation is that of a practising HCP (e.g. medical doctor, nurse, dentist, etc.).

    However, the definition excludes:

    • all other full-term personnel (whether HCPs or not) of a PC under an employment contract, professional service contract or independent work contract; and
    • wholesalers or distributors of Medicinal Products.”

    Article 4 of Law 4238/GG A, 38/17.02.2014, characterises the following persons as Healthcare Professionals (HCPs): family physicians and physicians of other specialties, dentists and other healthcare professionals such as midwives, health visitors, nurses, social workers, physiotherapists, dieticians/nutritionists, psychologists, occupational therapists, medical laboratory technologists, medical and biological laboratory assistants, medical equipment operators.

    Medical students are not considered Healthcare Professionals under the current guidelines and will be automatically classified as Non-Healthcare Professionals.

  1. Industry sessions

    Satellite Symposia presenting data on the development, research, or other issues related to prescription medicine is restricted to Healthcare Professionals and Non-Member (INDUSTRY) as indicated by the Industry Session Organiser.
    All promotional materials and marketing aids related to these industry sessions should be strictly limited to HCPs.

    Industry Session organisers can limit participation to certain representative groups independently from the EADV recommendations if deemed imperative to achieving the session’s intended purpose. The organising company reserves the right to refuse single categories, particularly if they are not adequately related to the session’s objective and purpose.

    The industry session organiser is responsible for compliance with the session.

Member platform maintenance

We are currently experiencing technical disruptions affecting our Member platform. As a result, complimentary access to medical books and journals, including the JEADV, is unavailable.
We apologise for any inconveniences and appreciate your patience.

Membership platforms currently under maintenance

Our membership platforms, including the Congress on demand, are temporarily unavailable while we carry out some updates. We apologise for any inconvenience and appreciate your patience. We’ll be back up and running soon!